FAQ

All You Wanted to Know And More

HOW HAS THE PANDEMIC AFFECTED NOIR ROSE CANDLES?

We continue to provide high quality candles with our carefully selected scents. We have incorporated the Government advice in our business structure. Our candles are still made within 2 days and shipped to customers. As you may understand, the pandemic has presented a range of issues including the delay to deliveries.

WHAT TYPE OF FRAGRANCE DO YOU USE TO MAKE YOUR CANDLES SMELL SO LUXURIOUS?

We use high grade fragrance oil to create our strong yet beautifully balanced scented candles.

HOW DO YOU ENSURE YOUR PRODUCTS ARE ECO-FRIENDLY?

We care about the environment we live in. The use of soy wax makes sure our candles burn clean. Our packaging is appealing to the eye and we strive to use recyclable packaging where possible.

HOW ARE YOUR PRODUCTS VEGAN FRIENDLY?

We use the best quality soy wax and all our candles are hand-poured once the order has been placed. Noir Rose Candles does not support testing on animals and only use ingredients that are free of animal cruelty.

DO YOU SHIP TO CUSTOMERS INTERNATIONALLY?

At the moment we only ship to the UK.

HOW DO YOU SECURE MY PAYMENT DETAILS AND PERSONAL DATA?

The protection of our customers is taken seriously. We understand the importance of keeping your personal data safe and it will never be shared with any third party.

Don’t see your question?  Feel free to contact us with any questions you may have.